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Rebuilding Retail

How shopping centers can streamline operations and regain consumer confidence

Sponsored
Date
Sep 15, 2020
Time
10:00 AM PT, 1:00 PM ET

Join us for an insightful conversation with retail industry leaders discussing lessons learned from the past year and their vision as we move into the future.

We will talk to executives from ICSC, Mall of America, Cushman & Wakefield, The Outlet Resource Group and Mallcomm about some of the most important questions on the future of retail real estate such as:

• How will shopping centers streamline operations and earn customer confidence?

• What are some of the most distinctive adaptations retail property managers have deployed as a result of COVID-19?

• How has the recent crisis situation impacted the relationship between landlords and tenants?

• How is technology playing a role in shopping centers during the pandemic? 

An esteemed group of industry thought-leaders will tackle difficult questions during an exclusive one-hour webinar followed by an audience Q&A.


SPEAKERS

Tom McGee

Position: President & CEO | ICSC

Tom is the President and CEO of ICSC. ICSC serves the global retail real estate industry by providing its 70,000+ member network in over 100 countries with invaluable resources, connections and industry insights, while actively working together to shape public policy. Tom believes that retail real estate is central to economic development and opportunity, and plays an integral role in the economic, social and civic vibrancy of communities across the globe.

Prior to joining ICSC, McGee served as Vice Chairman of Deloitte, LLP, one of the largest professional services firms in the United States. During his 26 years with Deloitte, Tom held major global and U.S. leadership roles, including, among others, Vice Chairman, Deputy CEO, National Managing Partner of M&A Services and Global Chief of Staff. He was also a member of Deloitte’s Global and US Executive and Operational Leadership Committees.

Tom is a noted business speaker with frequent appearances on CNBC, Bloomberg and Fox Business. He has coined the term Retail Renaissance to describe the convergence taking place in the industry as retailers embrace both digital and physical channels for serving consumers. Often quoted in national media outlets such as The Wall Street Journal, USA Today and CFO Magazine, Tom is also a guest writer for Forbes.com.

Tom McGee

President & CEO | ICSC

Tom is the President and CEO of ICSC. ICSC serves the global retail real estate industry by providing its 70,000+ member network in over 100 countries with invaluable resources, connections and industry insights, while actively working together to shape public...

Barrie Scardinia

Position: Executive Managing Director, Head of Retail Services, Americas | Cushman & Wakefield

Barrie joined global real estate brokerage firm Cushman & Wakefield as Executive Managing Director and Head of Retail Services, Americas in November of 2019, working closely with clients, local retail professionals, and the Americas Retail Services platform team. In her Americas leadership role, she is responsible for building stronger retail client relationships and deepening the firm’s retail expertise, including expanding on retailer tenant representation strategies and agency leasing opportunities. Her vast retail experience allows the firm to more closely collaborate with brands in key areas of their real estate strategy including site selection, store rationalization, and space utilization. Scardina also focuses on spearheading crucial concerns retailers are faced with including technology, end-to-end inventory management, omni-channel integration, and business valuation.

Prior to her appointment at Cushman & Wakfield, Scardina has spent the past three decades leading strategic retail initiatives across a variety of world-class organizations including Polo Ralph Lauren, The Children’s Place, Tory Burch and Liz Claiborne. She brings more than 15 years of executive experience to her new role with Cushman & Wakefield, including expertise in creating long-range strategies, business forecasting, omni-channel inventory management, system implementation and integration, consumer-facing technology, and product lifecycle management. Most recently Scardina was with Calvin Klein, where she led the company’s North American Retail Division as President, setting strategic direction for merchandising, consumer experience, and operational improvements. She is results-oriented focusing on delivering strategies to meet consumer demand and grow profits.

Throughout her career, Scardina has focused on mentoring and developing talent and creating cultures that foster collaboration and equality. At Calvin Klein, she held several diversity and inclusion roles including leading the LGBTQ business resource group and participating in the Women’s Leadership Council.

Scardina is a graduate of the Wharton School of Business’ Philips Van Heusen Global Leadership Program. She currently serves as a board member of Safe Horizon, a member of the International Council of Shopping Centers, and a council member of Cushman & Wakefield’s Women’s Integrated Network (Tri-state Chapter).

Barrie Scardinia

Executive Managing Director, Head of Retail Services, Americas | Cushman & Wakefield

Barrie joined global real estate brokerage firm Cushman & Wakefield as Executive Managing Director and Head of Retail Services, Americas in November of 2019, working closely with clients, local retail professionals, and the Americas Retail Services platform team. In her...

Jill Renslow

Position: SVP of Business Development & Marketing | Mall of America

As Senior Vice President of Marketing and Business Development with Mall of America, Jill Renslow oversees Mall communications, marketing, strategic alliances and partnerships, advertising, digital media, group sales, and attraction marketing. She is responsible for working with new and existing tenants to create unique experiences and drive sales and traffic. Working with various innovative partners, the goal is to develop and integrate emerging technologies into both Mall of America retail and entertainment environments.

Jill Renslow

SVP of Business Development & Marketing | Mall of America

As Senior Vice President of Marketing and Business Development with Mall of America, Jill Renslow oversees Mall communications, marketing, strategic alliances and partnerships, advertising, digital media, group sales, and attraction marketing. She is responsible for working with new and existing...

Lisa Wagner

Position: Partner | The Outlet Resource Group (TORG)

Lisa brings 25 years of domestic and international outlet experience to TORG. Lisa applies a global perspective to outlet center development, including site identification, feasibility assessment, business and strategic planning and marketing strategy to maximize asset value and investor returns. Lisa has overseen the grand opening and/or marketing of more than 50 centers around the world.

Lisa began her career in the industry in 1988 as Vice President and Director of Marketing for McArthur Glen Group, where she was an active participant in the company’s development program while creating and implementing marketing programs for the company’s portfolio. Lisa’s role expanded to encompass both corporate and consumer marketing as the company grew into the nation’s premier developer, owner and operator of outlet shopping centers. Lisa was instrumental in the company’s 1994 IPO, one of the first in the sector.

Building on this success, Lisa pioneered US outlet development in Europe. With McArthur Glen Europe, Lisa established the first American-style outlet center in England, followed by the first American-style center in Troyes, France. As a founding partner of Outlet Centres International (a London-based subsidiary of Lehman Brothers), Lisa opened centers in Scotland and Sweden. Lisa also successfully shepherded a five-year conflict to achieve planning consent for a center in Zweibrüecken, Germany, on the site of a former NATO airbase.

For the past ten years, Lisa’s return to North America has focused on outlet center development and turnaround projects as a Partner in EWB Development LLC. Through QTM, Inc., her pre-existing marketing consultancy, Lisa has also handled numerous high-profile marketing projects and maintained a strong presence in the European outlet community, celebrating the grand opening of the Norwegian Outlets in 2013.

The formation of TORG is the culmination of all of these experiences in the US and abroad, synthesizing the knowledge gained and the collaboration with other best-in-class industry experts.

Lisa focuses her successful background, knowledge and expertise on the turnaround of underperforming assets, hybrid project repositioning and new center development utilizing a team-based, multi-disciplinary approach. Lisa is well known and respected for her success in creating strong brand positioning and elevating company and center profiles.

As a Principal at TORG, Lisa is primarily responsible for the company’s new business and client relationship management areas and is co-leader of the business and strategic planning and implementation functions.

Lisa is a member of the International Council of Shopping Centers (ICSC), serves as Chair of the Outlet Marketing Alliance (OMA) and is a frequent speaker at conferences domestically and abroad.

Lisa Wagner

Partner | The Outlet Resource Group (TORG)

Lisa brings 25 years of domestic and international outlet experience to TORG. Lisa applies a global perspective to outlet center development, including site identification, feasibility assessment, business and strategic planning and marketing strategy to maximize asset value and investor returns....

Randall McKillop

Position: Executive Vice President | Mallcomm

Randall joined Toolbox Group in 2019 to lead the growth of their multi-award-winning technology Mallcomm, in an expanding territory that now includes the US, Canada and South America. As a former Westfield Senior Vice President of Technology, Products and Services, Randall provides a deep understanding of real estate and the importance of using digital communications tools to add value in real estate communities. Randall has an extensive track record in delivering global digital solutions for user engagement and leadership in the delivering and scaling of software as a service.

Randall McKillop

Executive Vice President | Mallcomm

Randall joined Toolbox Group in 2019 to lead the growth of their multi-award-winning technology Mallcomm, in an expanding territory that now includes the US, Canada and South America. As a former Westfield Senior Vice President of Technology, Products and Services,...

Franco

Franco Faraudo

Position: Co-founder and Editor
Organization: Propmodo

Franco has an MBA in entrepreneurship and has worked with companies on their branding and content strategy. He has worked in real estate as an agent, manager, and investor. He writes about the intersection between the physical and digital world and is a co-founder of Propmodo.

Franco Faraudo

Co-founder and Editor

Franco has an MBA in entrepreneurship and has worked with companies on their branding and content strategy. He has worked in real estate as an agent, manager, and investor. He writes about the intersection between the physical and digital world...

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Propmodo is a global multimedia effort to explore how emerging technologies affect our built environment.

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