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Hub, Spoke, and Flex

Envisioning future office location strategies

September 29, 2020

Six months into the COVID-19 pandemic, there is mounting evidence that the knowledge workplace, traditionally housed in commercial office buildings, will emerge from the social and economic crisis permanently altered. There is an increasing wave of expert analysis and occupier opinion in support of a fundamentally altered workplace model that will hybridize with working from home, offer more choice to employees, and–and this is the kicker–be more geographically distributed.

In our latest report, The Rise of Suburban Office: Placing Early Bets on the Future Workplace, we assess the early evidence that corporate occupiers are on their way out of urban core areas, as well as suggesting an approach to evaluating the suburban office opportunity. And now, we are pleased to offer a free webinar about the much-suggested “hub-and-spoke” workplace model in particular. We’ll have experts from real estate, architecture, and design on hand to offer their insight into both the idealized promises and practical challenges office owners and occupiers face in making such a vision reality.


Phil Mobley

Phil Mobley

Company: Research | Propmodo
Categories: 2021 Budgets 9-3-20, Hub and Spoke 9-29-20, Propmodo, Webinar Guests
Phil has been a consultant to the commercial real estate industry for over a decade, telling stories with data to help building owners and managers better serve their clients. He is a prolific writer on industry topics and a frequent speaker at educational conferences. At Building Engines, he led efforts to capture and share new insights gleaned from operational and tenant sentiment metrics. Phil also served as a vice president at commercial real estate consulting firm Kingsley Associates. He later founded Koine Communications, a research and marketing firm. Phil holds a B.A. in political science and an M.B.A. from the University of South Carolina.

Phil Mobley

Research | Propmodo

Phil has been a consultant to the commercial real estate...

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Margaret Serrato

Company: Workplace Strategist | AreaLogic Workplace Strategy
Categories: Hub and Spoke 9-29-20, Webinar Guests

With over twenty-five years of research and design experience, Margaret Gilchrist Serrato is focused on creating high-performance working environments. Margaret’s education in architecture, interior design and environmental psychology, enhanced by an MBA and a PhD in architecture, culture and behavior enables her to provide comprehensive and dynamic strategic planning for a wide range of clients. Over the past few years, Margaret has developed a simple process to create delightful and cost-effective free-address workplaces.

Margaret Serrato

Workplace Strategist | AreaLogic Workplace Strategy

With over twenty-five years of research and design experience, Margaret...

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Doane Kelly

Company: Vice Chairman, Director | Savills US
Categories: Hub and Spoke 9-29-20, Webinar Guests

Doane Kelly leads the KLG Advisors team of consultants at Savills that serves corporate clients by quantitatively answering the principal questions: “Where? And why?” The team specializes in four core practice areas: Workforce Planning, Location Strategy and Site Selection, Portfolio Optimization, and Acquisition of Business Incentives. In addition to guiding the team’s visions, operations, and business development efforts, Doane also brings his leadership and expertise to all engagements, and remains deeply involved in the incentive acquisition practice. With over 30 years of experience in the field, Doane is widely regarded as one of the nation’s leading experts on all aspects of corporate location strategy. He was elected to the company’s board of directors in 2018.

Preceding KLG’s acquisition by Savills in 2015, Doane owned and led KLG Advisors as an independent company for 22 years, serving blue chip clients from all major sectors and industries across the globe.

Prior to establishing KLG, Doane served as Executive Vice President at Moran, Stahl & Boyer, where he led the firm’s management consulting practice, specializing in business mobility. He began his career at Philips Corporation, where he served in a number of capacities, including leading integration initiatives.

Doane Kelly

Vice Chairman, Director | Savills US

Doane Kelly leads the KLG Advisors team of consultants at...

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Arnold Levin

Company: Regional Consulting Practice Area Leader | Gensler
Categories: Hub and Spoke 9-29-20, Webinar Guests

Arnold Levin is a Regional Strategy Practice Area Leader with Gensler. With over 45 years’ experience in design strategy, organizational design, feasibility planning, workplace design, and design research, he has worked with a wide range of clients globally. This diverse range covers government and private sector organizations including GSA (US Department of Commerce, US Parks Service and US Department of Agriculture), LA County Government, Weil Gotshal & Manges, Bloomberg, Caterpillar, the Bill & Melinda Gates Foundation, Cadwalader Wickersham & Taft, Microsoft, Capital One and Morrison & Foerster.

Arnold has worked with clients throughout the US, the UK and Asia. He is a frequent speaker at Corenet, Neocon and IFMA World Workplace conferences in both the US and Europe. With an undergraduate degree in design, Arnold went on to complete an MBA in Design Management and an M.Phil. in Organizational Design. His research on organizational design, design strategy and workplace has been published in the Journal of Facilities Management, Journal of Design Management and WorkDesign.

Arnold Levin

Regional Consulting Practice Area Leader | Gensler

Arnold Levin is a Regional Strategy Practice Area Leader with...

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