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Creating an End-to-end Tenant Experience

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DATE
December 8, 2020

2020 has been a year of massive transformation in the commercial real estate (CRE) industry, with the pandemic accelerating the need for technology adoption in office buildings. To adapt to the evolving needs of today’s tenants, landlords need to find new ways to engage with their communities outside of the office while simultaneously deploying technologies and tools that ensure a safe return to the physical office. Deloitte’s CRE Outlook tells us that 92% of owners plan to maintain or increase their tenant experience-related technology investments over the next year — so how do you ensure that all investments you are making work together seamlessly to provide end-to-end solutions?

Hear from Reid Snyder, HqO’s Director of Platform Solutions, along with Francesca Loftus of hOM, Brandon Cook of Proxy, and Jeff Thompson of Building Engines about:

  • How to navigate a fragmented CRE tech market and easily identify integrated and interoperable technology partners
  • The necessary technology services — such as digital access and security, portfolio optimization, health services and control, building systems, mobility, and retail and amenitization — that are key to a robust tenant experience strategy
  • How to deploy innovative asset strategies and deliver great customer experiences while limiting long-term technical complexity

Speakers

Reid Snyder

Position: Director of Platform Solutions
Organization: HqO
Reid is the Director of Corporate Development at HqO, an end-to-end operating system for commercial office buildings. He is also a Founding Director at Fullstack Ventures.

Reid Snyder

Director of Platform Solutions

Reid is the Director of Corporate Development at HqO, an...

Francesca Loftus

Position: CEO & Co-founder
Organization: hOM

Francesca is the CEO and co-founder of hOM: a technology-enabled amenities provider building community through partnerships with Commercial and Multi-family property managers. A graduate of MetaProp, she was nominated this year for Top Founder at MIPIM and is two years’ running listed as CRETech’s top female influencers.

Francesca Loftus

CEO & Co-founder

Francesca is the CEO and co-founder of hOM: a technology-enabled...

Jeff Thompson

Position: VP, Solutions Architecture
Organization: Building Engines

Jeff is VP, Solutions Architecture at Building Engines, a building operations company that manages over 2.5B square feet across over 26,000 buildings. Before that, Jeff was Co-Founder and CEO of AwareManager which was acquired by Building Engines in 2018.

Jeff Thompson

VP, Solutions Architecture

Jeff is VP, Solutions Architecture at Building Engines, a building...

Brandon Cook

Position: VP of Sales
Organization: Proxy

Brandon is VP of Sales at Proxy, a smart workplace solution, and Executive Director at Workplace2030.org, a nonprofit working to build a model office for the future that ensures the safety of occupants and productivity of the economy.

Brandon Cook

VP of Sales

Brandon is VP of Sales at Proxy, a smart workplace...

Lauren Long

Position: Director, Content Marketing
Organization: Propmodo

Lauren is a writer, marketing consultant and the content marketing director at Propmodo. An avid tech aficionado with a soft spot for startups, she enjoys researching how and being part of teams covering a wide range of subjects that all make tomorrow’s world better.

Lauren Long

Director, Content Marketing

Lauren is a writer, marketing consultant and the content marketing...


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