Jon Bolen is Chief Operating Officer (COO) at ENTOUCH, a leading smart building solutions provider serving more than 4,000 locations across North America. Jon oversees operations, account management and engineering for the firm. His customer-centric business philosophy helps shape ENTOUCH strategy, backed by a disciplined approach to tactical execution. Jon brings nearly 20 years of experience to the table, having successfully scaled businesses and delivered results throughout his career. While completing his MBA at Emory, he worked in product marketing for NCR. After leading several groups at RaceTrac Petroleum, he helped develop technology-enabled services for such companies as Radiant Systems, Trax Retail Solutions and Westec Intelligent Surveillance. Jon joined ENTOUCH in 2013 and helped transform the company’s energy management and controls solution into a Platform-as-a-Service (PaaS) offering.